Een goede gastheer

Een goede gastheer

 

De kantoor huren Almere vastgoedmanager weet dat het belangrijk is dat zijn medewerkers zich gedragen als een goede gastheer. Een goede gastheer weet zich te verplaatsen in de klant. De vastgoedmedewerker is immers het eerste, directe contact tussen klant en organisatie. Vastgoedmedewerkers die begrijpen welke weg de klant is gegaan, weten ook wat de bedrijfspand te huur in Nijmegen klant daarbij is tegengekomen. Dit stelt de medewerker in staat de klant goed verder te helpen op basis van eigen ervaring. Het kantoor huren amsterdam centrum is belangrijk dat de klant zich welkom voelt. Professioneel gedrag van de vastgoedmedewerker moet vanzelfsprekend zijn. Hij heeft oog voor de vragen van de klant, is empathisch, betrokken en gebruikt geen jargon om afstand met de klant te creëren of de klant te overbluffen. Vastgoedmedewerkers die zich niet kunnen inleven in de klant missen een cruciale competentie.


In het vastgoedbeheer gaat het regelmatig mis met het onderhoud. Ook worden voorgenomen werkzaamheden anders dan beoogd of geheel niet uitgevoerd. Dit is mede te wijten aan slechte gebouwinspectie. Grote opdrachtgevers zoals de Rijksgebouwendienst (Rgd) hebben daar hinder van. Zij hebben hun eisen voor vast- goedinspecteurs opgeschroefd. De Rgd wil alleen nog maar werken met persoonlijk gecertificeerde inspecteurs om de betrouwbaarheid van inspecties te vergroten. In het RgdBOEI®-project zijn mede daarom de relevante aspecten van brandveiligheid, onderhoud, energie en inzicht in de wettelijke verplichtingen opgenomen (zie hoofdstuk 7). De Hogescholen van Den Haag, Utrecht en Arnhem hebben hiervoor opleidingsprogramma’s ontwikkeld. De Haagse Hogeschool biedt al enkele jaren een post-HBO-programma voor vastgoedadviseurs en -inspecteurs aan. Het leerdoel van deze opleiding is dat de vastgoedinspecteurs de zogenoemde triple A-status halen. Dat staat voor:
– project: de bedrijfsruimte huren in Leeuwaarden inspecteur is gericht op het juiste, het gebouwelement van het object;
– proces: de inspecteur komt op het juiste moment tijdens het (exploitatie)proces;
– persoon: de inspecteur doet zelf een betrouwbare uitspraak of laat dat doen door de juiste persoon of partij.
De kwaliteit van de uitspraak van de inspecteur kent verschillende gradaties:
– bepalingsmethode eersteklaspresentatie;
– alternatieve bepalingsmethode;
– wordt geacht goed te zijn;
– staat goed bekend

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